Website privacy statement

Use, protection and disclosure of data collected through the website

This privacy statement outlines how Ercros collects, uses, processes, maintains, safeguards and discloses the personal data we collect, or that you may provide through this website, www.ercros.es.

As the owner of this website, Ercros is committed to protecting and maintaining the privacy of your personal information in accordance with the EU General Data Protection Regulation 2016/679. We will keep secure and confidential all personal and sensitive information that you may provide to us through the functionalities on www.ercros.es.

Depending on the legal framework and our internal information security policies, we may update this statement to reflect changes to better protect your personal data and privacy.

Purpose of processing your personal data

On behalf of Ercros we process the information you provide us with the purpose of managing the contractual relationship that binds us, managing the sending of information you request from us, as well as providing interested parties with offers of our services and/or products of interest to you.

• Request for information: through the "Contact" section.
• Subscription to our newsletter: through the "Newsletter" section.

Retention period of personal data

Your data will be kept for the minimum time necessary for the correct provision of the service.

Legitimacy for data processing

By accessing this website and submitting your personal data through the data entry forms, you expressly acknowledge that you have read, understood and agree to all the terms of this statement and that you have given your consent to process your personal data, as required by applicable laws, regulations and policies.

The lawful basis is the data subject's own consent. The data we request from you is adequate, relevant and strictly necessary and you are under no obligation to provide it. However, failure to provide it may affect the purpose of the service requested. Likewise, you assure us that all the data requested are true, truthful, relevant and up to date for the purpose for which they are requested.

Recipients to whom your data is disclosed

We do not pass on or communicate your personal data to any third party.

Right to withdraw consent

You have the possibility and the right to withdraw consent for any specific purpose given at the time, without affecting the lawfulness of the processing based on consent prior to withdrawal.

Security and updating of your personal data

In order to safeguard your personal rights, we hereby inform you that Ercros S.A. has adopted all the technical and organisational measures necessary to guarantee the security of the personal data supplied. All of this is to prevent their alteration, loss and/or unauthorised processing or access, as required by law, although absolute security does not exist. Personal data is treated with the utmost care by all our staff at any stage of the services provided. Therefore, we do not pass on or communicate your details to any third party, except in the cases provided for by law, or where the recipient fails to update them correctly.

It is important that, so that we can keep your personal data up to date, you inform us whenever there is a change in your personal data.

Your rights when you provide us with your data

You may exercise your rights of access, rectification, deletion, limitation of processing, data portability and opposition by the following means: 

• Sending a written communication to the registered office of Ercros, S.A., indicating: "For the attention of the person responsible for privacy - Exercise of rights", or 
• By e-mail: privacidad@ercros.es.

If you consider that we have not treated your personal data in accordance with this privacy policy, you may file a complaint with the Spanish Data Protection Agency.

Intellectual and industrial property

All the contents of the website www.ercros.es in the form of texts, source code, computer codes, graphic design, animations and images, as well as registered trademarks, trade names, distinctive signs and other designations are the property of Ercros, unless it is indicated therein that they belong to another owner, and are subject to the intellectual and industrial property rights of Ercros, S.A. or third parties and protected by law.

Under no circumstances does access to Ercros services imply the waiver, transmission, transfer or total or partial licence of said contents to third parties, nor does it confer any right to use, translate, alter, adapt, exploit, copy, distribute or publicly communicate said contents without the prior express authorisation of Ercros, S.A. or of the third party holder of the rights affected. Under no circumstances is the commercialisation of the contents accessed at www.ercros.es authorised (and will be prosecuted) or the use of these contents in contravention of current legislation on industrial or intellectual property and in any way that damages the image of the company.

The legitimacy of the intellectual or industrial property rights corresponding to the contents provided by third parties is the exclusive responsibility of the latter.

Ercros may exercise all the administrative, civil or criminal actions to which it is entitled in the event of infringement of these rights by the user.

Other privacy policies and statements

• Privacy statement for customers and suppliers.
• Privacy statement for visitors and access control.
• Privacy statement for the processing of shareholder data.
• Cookies policy.

Contact us

• Owner and party responsible for the domain www.ercros.es: Ercros, S.A.
• Registered office: Avda. Diagonal 595, 10ª planta, 08014 de Barcelona.
• Contact: tel. (+34) 934 393 009 - Fax: (+34) 934 308 073 - E-mail: ercros@ercros.es.
• Registration details: entry in the Barcelona Companies Register, Volume 8.880, Folio 182, Page 47.063 -NG.
• CIF: A-08000630.